Last updated: June 2023
1. Introduction
Moltbot Assistant (“we,” “us,” or “our”) provides independent third-party services including configuration, setup assistance, custom skills, workflows, and automation services for chatbot and automation platforms commonly referred to as “Moltbot.”
We are not affiliated with, endorsed by, sponsored by, or connected to the official Moltbot developers, owners, or any related entities. Any references to Moltbot are for descriptive purposes only.
This Privacy Policy explains how we handle information when you access our website or use our services.
2. Scope of This Policy
This Privacy Policy applies only to information collected through:
Our website
Direct communication with us (email, forms, messaging)
Our service delivery processes
It does not apply to:
Data collected by Moltbot itself
Data collected by third-party platforms, APIs, or services you connect
Data handled directly within your own Moltbot instance or infrastructure
You are responsible for reviewing and complying with the privacy policies of any third-party platforms you use.
3. Information We Collect (Minimal by Design)
We intentionally limit data collection.
3.1 Information You Voluntarily Provide
May include:
Name or alias
Email address
Business or project details
Technical instructions or configuration details you choose to share
You are advised not to provide sensitive personal data unless strictly necessary.
3.2 Technical Information
We may automatically collect limited technical data such as:
IP address
Browser type
Basic usage analytics
This data is used only for security, diagnostics, and service improvement.
4. What We Do Not Collect
We do not intentionally collect:
Government ID numbers
Financial account or card details (unless handled by a payment processor)
Authentication credentials for third-party services unless explicitly provided for setup and removed after use
Sensitive personal data as defined by applicable law
5. How We Use Information
Information is used strictly to:
Provide requested services
Communicate regarding projects or support
Improve service quality
Maintain legal and operational security
We do not sell, rent, or trade personal information.
6. Credentials and Access Disclaimer
If you provide access credentials, API keys, or tokens:
You do so at your own discretion and risk
We recommend using temporary, restricted, or revocable access
We do not guarantee ongoing storage or retention of such credentials
Access may be removed or deleted after service completion
We are not responsible for misuse resulting from credentials you choose to share.
7. Third-Party Services
Our services may involve or rely on third-party platforms, tools, APIs, or hosting providers.
We:
Do not control their data practices
Are not responsible for their privacy or security policies
Do not assume liability for data handled by third parties
Your relationship with those services is governed solely by their own terms.
8. Data Retention
We retain information only as long as reasonably necessary to:
Fulfill service obligations
Comply with legal requirements
Resolve disputes
We reserve the right to delete inactive or outdated data at any time without notice.
9. Data Security (No Absolute Guarantees)
We apply reasonable technical and organizational measures to protect information.
However:
No system is 100% secure
We do not guarantee absolute security
You acknowledge and accept inherent risks of digital communication
10. International Users
By using our services, you acknowledge that:
Data may be processed in jurisdictions different from your own
Laws in those jurisdictions may differ from your local data protection laws
11. Legal Basis & Limitation of Liability
To the maximum extent permitted by law:
We disclaim liability for indirect, incidental, or consequential damages
We are not responsible for actions taken by third-party platforms
We are not responsible for how you deploy, configure, or use automations after delivery
Use of our services is at your own risk.
12. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.
13. Policy Changes
We reserve the right to modify this Privacy Policy at any time without prior notice. Updates become effective immediately upon posting.
Continued use of our services constitutes acceptance of the updated policy.
14. Contact
For privacy-related inquiries only, contact:
hello@moltbotassistant.com